Disruptive innovations are going to occur in the banking system. I’m not a guru in the sector (yet ;-)) but for many reasons it seams obvious to me. I feel there is a tremendous gap between the possibilities technology offers and what we end up using as clients. There is also a huge gap between the European an American systems, and there will be endless opportunities in the developing world.
The current banking system is far from the real needs of real users. It’s not practical, functional, easy, transparent and flexible. Plus it’s expensive. It feels like we are treating with big guys with their established systems which are impossible to change.
But maybe not anymore. Maybe the banking crisis we’ve just lived, and the resulting lack of confidence in the existing banking system, will have a positive impact in the industry. Maybe it will be a booster for disruptive innovation and maybe people will be more open to try other possibilities once it’s been proved that the status quo is not infallible.
Someone has to fill these gaps. PayPal, Google and some more have good innovations, but I think they are still expensive and not good enough.
I’m starting to think about some of these disruptive changes, and to formulate how a practical, functional, easy, transparent, flexible and inexpensive bank should be.
What do you not like about your bank and how do you think it should work?
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